Privacy Policy

This policy explains how InfraTools handles personal information when you visit infratools.digital, request a training seat, or communicate with our hall in Shiow Shoei Hsiang.

Information we collect

Contact form submissions may include your name, email address, phone number, and message content. If you enroll, we may keep scheduling notes, homework submissions, and payment records processed offline. Technical logs may include IP address, browser type, and pages viewed.

How we use information

• Respond to seat requests and schedule training
• Deliver programs, homework feedback, and related materials
• Improve site clarity and fix technical issues
• Meet accounting and legal obligations

Cookies

We use a brand-prefixed localStorage key to remember cookie preference. Essential operation of the site does not require accepting optional analytics. Details are in our Cookie Policy.

Sharing

We do not sell personal information. We may share data with service providers who host email or infrastructure under confidentiality obligations, or when required by law.

Retention

Inquiry messages are kept as long as needed to complete scheduling and follow-up, then archived or deleted on a rolling basis. Enrollment records are retained for the period required for financial and educational administration.

Security

We apply reasonable administrative and technical measures. No method of transmission is perfectly secure; please avoid sending unnecessary sensitive data in the contact form.

Your choices

You may ask to access, correct, or delete personal information we hold about you, subject to legal retention needs. Contact hall@infratools.digital or call +886-4-7684096.

International visitors

Our hall operates in Taiwan (China). If you contact us from another region, your information may be processed where we operate.

Contact

InfraTools · No. 295 Chang Lu Rd., Shiow Shoei Hsiang, R.O.C., Taiwan (China) · +886-4-7684096 · hall@infratools.digital